Effective Date: October 27, 2026
Last Updated: October 27, 2026
Welcome to Wildtreva. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Wildtreva is operated by EWEQAST PCLEASZA LLC and currently serves customers in the United States.
1. Company and Contact Information
Company Name: EWEQAST PCLEASZA LLC
Store Name: Wildtreva
Business Address:
560 S DAHLIA CIR
DENVER, CO 80246
United States
Email: contact@wildtreva.com
Phone: +1 702-826-9752
2. Shipping Coverage
We currently offer shipping to eligible delivery addresses within the United States.
Available delivery destinations may depend on courier coverage, product restrictions, and the shipping address provided at checkout.
If we cannot deliver to your address, we will contact you to discuss available options or arrange a refund for an affected order where appropriate.
3. Shipping Fees
Free shipping on all eligible orders.
We do not charge a standard shipping fee for eligible orders delivered within our supported US delivery area.
Any applicable taxes or other charges required by law will be disclosed at checkout. If an unusual delivery restriction or additional charge applies, we will communicate it before proceeding where required.
4. Order Processing Time
Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed.
Business days generally exclude Saturdays, Sundays, and US public holidays.
Processing time includes order verification, inventory confirmation, preparation, packing, and handoff to the courier.
Orders requiring additional verification, custom preparation, or resolution of an address or payment issue may take longer. If a material delay occurs, we will make reasonable efforts to notify you.
An order confirmation does not necessarily mean the order has already shipped.
5. Shipping Method
We currently use one shipping method: express courier delivery.
Orders are handed to an appropriate courier service for transportation and delivery. The specific carrier may vary according to destination, product availability, service coverage, and operational requirements.
Tracking information will be provided when available. You can use the tracking link or number to follow your shipment.
6. Estimated Delivery Time
Our standard estimated delivery time is 5–7 business days.
This is an estimate rather than a guaranteed delivery date. Actual delivery may vary because of:
- Courier operating schedules and service availability
- Weather conditions or natural events
- Public holidays and peak shopping periods
- Incorrect or incomplete delivery information
- Remote or difficult-to-access delivery locations
- Security inspections, customs procedures where applicable, or other regulatory requirements
- Circumstances beyond our reasonable control
The delivery estimate should be understood as a general operational target, not an unconditional guarantee.
7. Order Tracking
When tracking is available, we will send the relevant information to the email address provided at checkout.
Tracking events may take some time to appear after the courier receives a package. Temporary gaps in tracking updates do not necessarily mean that a shipment has been lost.
If your tracking information appears inactive for an extended period or indicates a delivery problem, contact us for assistance.
8. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address, including any apartment, unit, suite, or other delivery details.
If you notice an error after placing your order, contact us immediately. We will attempt to correct the address before dispatch, but changes cannot be guaranteed once the order has entered fulfillment or been handed to the courier.
Additional delivery attempts, rerouting, or return-to-sender procedures may be subject to courier rules and applicable law. We will explain any applicable consequences before charging a customer for an additional service.
9. Delayed, Lost, or Missing Shipments
If your shipment is delayed, please first review the tracking information.
If the package appears lost, has not arrived within a reasonable period after the estimated delivery window, or is marked as delivered but cannot be located, contact us at contact@wildtreva.com.
Please include your order number and tracking information. We will review the circumstances and, where appropriate, coordinate with the courier to investigate.
If a shipment is confirmed lost or otherwise requires a remedy, we will work with you to arrange an appropriate replacement, refund, or other resolution in accordance with applicable law.
10. Damaged Packages or Missing Items
Please inspect your delivery when it arrives.
If a package is visibly damaged, or if an item is missing, incorrect, or damaged, contact us as soon as reasonably possible.
Please provide your order number, a description of the issue, and photographs of the package, shipping label, and affected products where available.
We will review your report and help determine the appropriate resolution. You will not be required to pay return shipping for a qualifying damaged, defective, or incorrect-item claim covered by our Return Policy.
11. Delivery Attempts and Unclaimed Packages
Courier delivery attempts, signature requirements, safe-place delivery, and package collection arrangements may vary by carrier and destination.
Please monitor tracking notifications and make reasonable arrangements to receive your order.
If a package is returned because of an incorrect address, refusal of delivery, or failure to collect it, we will review the circumstances with you. Any additional costs or refund adjustments will be disclosed and applied only where permitted by law.
12. Shipping Restrictions and Compliance
Some products or destinations may be subject to transportation restrictions, safety requirements, or applicable federal, state, and local laws.
We reserve the right to decline or delay shipment when necessary to comply with applicable legal requirements, courier restrictions, or legitimate safety concerns.
We do not intentionally ship orders in violation of applicable sanctions, export controls, or other trade restrictions.
13. Changes to This Shipping Policy
We may update this Shipping Policy to reflect changes in our delivery operations, courier arrangements, or legal requirements.
Updates will be published on this page with a revised “Last Updated” date. Any changes affecting an existing order will be handled in accordance with applicable law and the terms applicable to that order.